Thursday, November 12, 2009
Monthly DVD
The Novemeber DVD was a full production run, and all disks will be mailed from our Cincinnati, OH office on Friday, November 12th. We want to remind our customers that you will no longer be looking for the standard DVD cases with full jacket covers like we have sent in the past. All monthly DVD shipments will be sent in a 5"x5" white cardboard mailer. The label will have our logo and return address on it, and will be addressed to the "SHIP TO" contact in our database. If the disk is being addressed to the wrong person, or you would like to change the name, you may contact us at 513-554-1665. The new shipping method was done to reduce costs and to also be more "Green". We were finding that most of our customers were simply discarding the plastic jackets. You'll find the DVDs are stuffed into a sleeve that will snap into a CD/DVD wallet or 3-Ring binder for easy storage (ProjectMatrix recommends archiving DVDs for a minimum of 1 year). We were also alerted to may of the DVDs sliding out of the center post in the old cases and were getting scratched, damaged, or were completely missing. These new mailers should greatly reduce damages. Please let us know if you have any comments or questions regarding the new shipping.
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Why does it take so long to get the current month updates out?
ReplyDeleteProjectMatrix receives the symbols and electronic catalogs from the manufacturers. Let's look at the timeline for the November DVD. We had a cut off for the end of October to receive updates from the mfgs. Then it takes about two days to compile that data, testing of the master DVD and then about 1 full working week to master, burn, print, and label for mailing. That typically puts the shipping date around the second week of the month.
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